Responsible Gambling

At Winning, we are committed to providing a safe and enjoyable gaming experience for all our players. Gambling should always remain a form of entertainment, never a way to make money or escape personal problems.

Our Commitment

We believe that responsible gambling is a shared responsibility between us and our players. We provide tools and resources to help you stay in control of your gaming activity at all times.

Signs of Problem Gambling

It is important to recognise when gambling may be becoming a problem. Watch for these warning signs:

  • Spending more money or time on gambling than you can afford
  • Chasing losses or borrowing money to gamble
  • Feeling anxious, frustrated or irritable when not gambling
  • Neglecting work, family or personal responsibilities due to gambling
  • Lying to others about how much time or money you spend gambling
  • Gambling to escape stress, loneliness or depression
  • Finding it difficult to stop or reduce your gambling activity

Tools to Help You Stay in Control

Winning offers several self-management tools designed to help you maintain healthy gambling habits.

Deposit Limits

Set daily, weekly or monthly deposit limits to manage how much money you add to your account.

Session Time Limits

Control the amount of time you spend playing by setting session reminders and time-based limits.

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Loss Limits

Establish a maximum amount you are prepared to lose within a specific period.

Self-Exclusion

If you feel the need to take a break, you can temporarily or permanently exclude yourself from your account.

Reality Checks

Receive periodic notifications reminding you how long you have been playing and your session activity.

Tips for Responsible Gambling

  • Set a budget before you start playing and stick to it
  • Never gamble with money you cannot afford to lose
  • Take regular breaks during gaming sessions
  • Do not gamble under the influence of alcohol or drugs
  • Balance gambling with other hobbies and activities
  • Never chase your losses
  • Treat gambling as entertainment, not as a source of income

Underage Gambling Prevention

Winning strictly prohibits anyone under the legal gambling age from creating an account or placing bets. We carry out age verification checks and encourage parents and guardians to use parental control software to prevent minors from accessing gambling websites.

Getting Help

If you or someone you know is struggling with problem gambling, professional help is available. Consider reaching out to the following organisations:

GamCare Counselling and support for problem gamblers
Gamblers Anonymous Peer support through group meetings
BeGambleAware Free information, advice and support

Our customer support team is also available to assist you with activating any responsible gambling tools or answering questions about safer gaming. Do not hesitate to reach out if you need help managing your gambling activity.